Issues with Call History

Incident Report for Kixie

Resolved

This incident has been resolved.

Posted Apr 11, 2024 - 16:53 PDT

Monitoring

A fix has been implemented for calls moving forward. Some calls may still missing from individual user's call history, but will appear on the account-wide call history. We are still investigating to see if we can restore these calls to individual user's call history pages.

Posted Apr 10, 2024 - 21:56 PDT

Investigating

We are currently investigating this issue.

Posted Apr 10, 2024 - 08:45 PDT